Sia Door Supervisor

Our SIA Door Supervisor courses consist of four parts:

Part 1: Distance learning – self study prior to the course start date

Part 2: Theoretical knowledge – classroom based

Part 3: Practical Assessment – classroom based

Part 4: Multiple choice examination – classroom based

The Course is spread over four mandatory units:

Unit 1: Principles of working in the private security industry

• Know the main characteristics and purposes of the Private Security Industry
• Understand legislation as it applies to a security operative
• Understand arrest procedures relevant to security operatives
• Understand the importance of safe working practices
• Understand fire procedures in the workplace
• Understand emergencies and the importance of emergency procedures
• Understand how to communicate effectively as a security operative
• Understand record keeping relevant to the role of the security operative
• Understand terror threats and the role of the security operative in the event of a threat
• Understand how to keep vulnerable people safe
• Understand good practice for post incident management

Unit 2: Principles of working as a door supervisor in the private security industry

• Understand crimes relevant to door supervision
• Know how to conduct effective search procedures
• Understand drug-misuse legislation, issues and procedures relevant to the role of a door supervisor
• Understand preservation of evidence relevant to the role of a door supervisor
• Understand licensing law relevant to the role of a door supervisor
• Understand queue management and venue capacity responsibilities relevant to a door supervisor
• Know how to use equipment relevant to a door supervisor

Unit 3 : Application of conflict management in the private security industry

• Understand the principles of conflict management appropriate to the role
• Understand how to recognise, assess and reduce risk in conflict situations
• Understand the use of problem-solving techniques when resolving conflict
• Be able to communicate to de-escalate conflict

Unit 4: Application of physical intervention skills in the private security industry

• Understand Physical Intervention and the legal and professional implications of their use
• Understand the risks associated with using physical intervention
• Understand how to reduce the risks associated with physical intervention
• Be able to use physical skills to protect yourself and others
• Be able to use non-pain compliant standing, holding and escorting techniques

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